Processing & Delivery Time: Orders are processed within 1-3 business days. Delivery within Egypt typically takes 3-9 business days, depending on location. 

Shipping Fees: Shipping fees are calculated at checkout. Free shipping may be available on orders above a certain amount.

Order Tracking: Once your order is done, you will receive a message on whatsapp to confirm your order.

Shipping Delays: We are not responsible for delays caused by courier services, customs, or other factors beyond our control.

Returns & Exchanges: If you have purchased any perishable products, please note that we can only accept returns if the products are unopened and unused. In case you find that the product is damaged, defective or faulty inside, please reach out to us within 24 hours of delivery to notify us of the issue. We will gladly accept the return and provide you with a replacement or a refund.

Damaged or Incorrect Orders: If you receive a damaged or incorrect item, contact us within 24 hours of delivery with photos, and we will arrange a replacement or refund.

Refund Process: Once we receive your return, we will inspect the item and process a refund .In case the return is accepted, all payments will be done through Vodafone Cash, or Instapay.

Non-Refundable Items:

Used products

Items purchased on sale

To initiate a return, contact us at 01070330346

Information We Collect: We collect personal information such as name, email, phone number, and address when you place an order or sign up for updates.

How We Use Your Information: We use your information to process orders, improve our services, and send promotional offers.

Data Security: We implement security measures to protect your personal data.

Third-Party Services: We may use third-party services (e.g., payment processors) that collect and process your data under their privacy policies.

Contact us at dremmy.egypt@gmail.com.

Overview: By using our website, you agree to these terms. We reserve the right to update them at any time.​

Pricing & Availability: We reserve the right to change product prices and discontinue products without prior notice.

Limitation of Liability: We are not responsible for any direct or indirect damages from the use of our website or products.

Governing Law: These terms are governed by the laws of Egypt.

For any questions, contact us at dremmy.egypt@gmail.com or whatsapp 01070330346.

Follow us on Facebook, Instagram, and TikTok: @dremmycare.